【外商銀行】消費金融數據分析主管(SVP)
▌About the role
Manage a team of business analysts delivering data-driven solutions for the Card and Unsecured Loan (CUL) business. In this role, you’ll identify growth opportunities and assist the business in achieving KPIs through analytical insights and AI. You’ll participate in strategy discussions with both business stakeholders and senior management. The team is tasked with fulfilling data-related requests, including in-depth analysis, simulations, and developing Control Towers and dashboards. As the team lead, you will also be responsible for resource planning and measuring the value delivered. Additionally, as a subject matter expert, your role is vital in driving the use of Control Towers for decision-making and fostering a culture of learning through experimentation.
▌ Responsibilities
– Lead data-driven decision-making for the CUL business and associated CUL Platform.
– Gain a deep understanding of CUL products, including Cards, Unsecured Loans, and channels like Card+, Ploan+, and Telemarketing, along with their customer journeys such as onboarding, engagement, retention, and portfolio management for both Cards and Unsecured Loans.
– Implement engagement techniques like prospecting, click-through journeys, and portfolio management.
– Collaborate closely with teams from Product, Martech, Segment, Regional, Credit, Finance, and Operations, as well as within MtJ squads, to develop new strategies, create seamless customer journeys, and improve customer experience.
– Facilitate and support the enhancement of team members’ data analytics skills by onboarding them to ADA, a modern data analytics platform that incorporates CML, Python, Pyspark, etc.
– Deliver customer and business impact:
– Leverage the Data Driven Operation Model (DDOM) to maximize value from data and drive business impact with product partners.
– Propel cognitive and automated banking initiatives through the development of machine learning models and the automation of control towers.
– Identify key trends, provide insights into performance and causality, and uncover opportunities to enhance customer engagement.
– Be customer-centric. Deepen the understanding of customer needs and preferences, analyze customer behavior, and design campaigns or experiments to improve engagement and marketing outcomes.
– Demonstrate thought leadership:
– Build strong relationships with stakeholders and foster collaboration to drive actions and achieve impact.
– Effectively influence decision-making through clear storytelling; simplify complex ideas and communicate them in an easy-to-understand manner.
- A bachelor’s degree or higher with at least 12 years of progressively responsible experience in data analytics and business intelligence, including several years managing data analytics product delivery.
- Strong analytical and problem-solving abilities; highly detail-oriented with a strong focus on accuracy.
- Excellent interpersonal and communication skills, capable of simplifying complex ideas and effectively presenting to senior management.
- Skilled at navigating challenging conversations with stakeholders, using tact and discernment.
- A growth mindset; open to driving organizational transformation and actively promoting enterprise-wide initiatives.
- Proficient in data analytics techniques such as predictive, prescriptive analytics, machine learning, and artificial intelligence.
- Preferred but not required:
- Previous experience in data management and analytics within the banking sector.
- Proficiency in coding and handling large datasets, with the ability to run queries for data extraction.
- Familiarity with statistical languages like SQL, Python, and Pyspark.
▌福利待遇
福利優惠
1. 外幣換匯優惠
2. 投資理財手續費減免
員工計劃
1. 員工認股計劃
福利金
1. 旅遊福利金
2. 學習福利金
3. 健康福利金
4. 家庭福利金
員工培訓與發展
1. 新進人員訓練
2. 完整的職涯發展規劃
3. 語言進修課程
4. 海外派遣訓練
5. 證照考試訓練與獎勵
健康與醫療保障
1. 定期壽險
2. 住院醫療險
3. 癌症險
4. 意外醫療險
5. 眷屬醫療險(全額公司負擔)
6. 免費定期健康檢查
薪酬與工作安排
1. 具競爭力的薪酬制度
2. 底薪津貼
3. 績效獎金
4. 員工贊揚計畫
5. 彈性工作時間安排
6. 未成年子女保障計畫
7. 職工福利活動(家庭日、小孩上班日、員工感恩日、電影欣賞日、節慶禮品、歌唱比賽、攝影比賽、婚喪生育補助等)
假期安排
1. 第一年度享有14天年假
2. 16周產假 + 7天產檢假
3. 10天陪產檢及陪產假
4. 領養假
5. 生日假
6. 新生兒照顧假
7. 志工假
8. 服務年資獎及年資獎勵假
聯絡人:Gary Cheng
聯絡電話:+886 2 6623 6788
E-mail:gary.cheng@ucatch.com.tw
職務概要
【外商銀行】消費金融數據分析主管(SVP)
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【外商銀行】消費金融數據分析主管(SVP)
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優仕得就業服務顧問團隊
服務電話| (02) 6623-6789
聯絡信箱| service@ucatch.com.tw
公司地址|330012桃園市桃園區同德七街12之1號
統一編號|69547568
私立就業服務機構許可證號 桃市就服字 第0014號