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IT Trainee (SITE)

  • Well-known company in SITE
  • International exposure

▌ 職務說明

  • Provide first level support (managing and resolving end-user requests related to personal computers and office applications ) for computer and mobile device issues; escalate complex problems to the appropriate 2nd level support team.
  • Work with 2nd level support team to resolve business applications issues. Configure, deploy and support IT hardware, including desktops, laptops, mobile devices, peripherals, and network equipment (IP Phones, etc.) in a LAN environments.
  • Install, organize, and troubleshoot software packages, including operating systems, desktop software, and custom applications.
  • Coordinate with equipment vendors and 3rd party suppliers to resolve technical issues.
  • Organize workstations and IP Phones move.
  • Maintain accurate inventories of software and hardware assets.
  • Use JIRA ticketing system to track and maintain high level of service and support.
  • Decommissioning / disposal of IT equipment, when necessary.
  • Update and Review Technical and User procedures in Confluence.
  • Involvement in continual improvement initiatives and project work is also expected.

▌ 理想的應徵者

  • IT background
  • Good level of English ( Read and Write )
  • Experience in PC management & support and good knowledge of IT hardware (Laptops, Desktops etc.)
  • Good knowledge of networking protocols and security practices
  • Ability to configure end-user smartphones
  • Must be customer focused
  • Must be a team player with a proven desire and ability to quickly pickup new processes and technologies
  • Must be able to prioritize and manage own time effectively and able to work unsupervised
  • Good analytical and technical skills

▌ 福利待遇

  • Well-known company in SITE.
  • International exposure

聯絡人:Penny Wang
聯絡電話:+886 2 7743-0816 ext. 8168
E-mail:penny.wang@ucatch.com.tw
職缺編號:#32

投遞履歷

職務概要

▌ 地點

台北市

▌ 職缺類型

Trainee

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Ucatch Consulting Co., LTD

Taipei Office
Service Line
| (02) 7743-0816 ext. 8168
Contact Email| service@ucatch.com.tw
Contact Address| Rm. 2715, 27F.,
No.9, Songgao Rd.,Xinyi Dist.,
Taipei City 11073, Taiwan

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